Role Responsibilities: 

• Engage with GCO user communities to identify high-priority subject areas. 

• Develop rationale and perform scoping assessments for project feasibility. 

• Conduct stakeholder interviews to understand business process dependencies. 

• Create end-to-end business process flow diagrams using tools like Visio, Miro, or enterprise architect. 

• Identify gaps in existing functionality and review requirements with stakeholders. 

• Develop comprehensive requirement specifications to estimate cost, time, and resources for solutions. 

• Liaise with the service development team to suggest high-level functional solutions. 

• Ensure stakeholder involvement in new services or major upgrades and maintain consistency and traceability between requirements, specifications, and testing. 

• Perform change impact assessments and ensure adherence to security and compliance policies. 

• Drive change management, support super user training, and ensure solutions are fit for purpose. 

Role Requirements: 

• University degree in Informatics, Computer Sciences, Life Sciences, or similar. 

• Minimum of 10+ years of experience in the Pharma or IT industry. 

• Expert understanding of business process analysis & design and system architecture concepts. 

• Experience as a Product Owner for platforms or large complex solutions is an advantage. 

• Proficient skills in global teams, collaboration, facilitation, negotiation, and conflict resolution. 

• Working knowledge of product management and agile methodologies is an advantage. Knowledge of CSV lifecycle is an advantage  

• Exposure to digital innovation projects and data strategy is an added advantage. 

• Excellent oral and written communication skills, with the ability to deliver presentations effectively.